Welcome to Lucatune. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • These Terms & Conditions govern the use of Lucatune’s website, products, and services.
  • By placing an order with us, you confirm that you have read, understood, and agreed to these terms.

2. Products & Availability

  • All products listed are subject to availability.
  • We make every effort to ensure product descriptions, images, and specifications are accurate, but minor variations may occur.

3. Orders & Confirmation

  • Orders will only be processed once confirmed by our team.
  • We reserve the right to refuse or cancel any order at our discretion (e.g., in case of incorrect pricing, stock unavailability, or suspicious activity).

4. Payment

  • We only accept Cash on Delivery (COD).
  • Payment must be made in full at the time of delivery.
  • Failure to pay upon delivery may result in refusal of future orders.

5. Shipping & Delivery

  • Shipping timelines are estimates and may vary depending on location and courier services.
  • Delays caused by third-party courier services are outside our control.
  • Please review our Shipping Policy for detailed information.

6. Returns & Refunds

  • Returns are only accepted under the conditions described in our Return & Refund Policy.
  • Refunds (where applicable) will be processed as cash refunds or store credit.

7. Use of Website

  • You agree not to misuse our website for fraudulent activities, unauthorized access, or illegal purposes.
  • We may suspend or terminate access if these terms are violated.

8. Intellectual Property

  • All content on the Lucatune website, including logos, product images, text, and design, is the property of Lucatune and may not be copied or reproduced without permission.

9. Limitation of Liability

  • Lucatune is not liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or website access issues.
  • Our responsibility is limited to the value of the purchased product.

10. Policy Updates

  • Lucatune reserves the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of our services after changes implies acceptance of the updated terms.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us:
Email: [email protected]